FAQ

Frequently Asked Questions

We are selling nice virgin hair, which is natural and nice. It is 100% human hair, and top virgin hair. It is Brazilian hair.

Both the 360 wig and the full lace wig are the whole wig. 360 wig uses pre-plucked 360 frontal with bundles to sew in a whole wig. The lace is around from the forehead to the back of the head, but does not include the middle head. You can see a little track when you put upward the hair, which doesn’t affect usage. When we install the hair, we will put down the hair, the tracks will be invisible. It can be put in a bun and ponytail, that’s why it is called breathable and pre-plucked. The full lace wig has full lace all around the head. The tracks can’t be seen, and also it can be put in a bun and ponytail. For more details, maybe you can check attached pictures.

Yes, you can go for a swim with the wig. When swimming, we suggest to wear a swimming cap. Because the sea water or pool water is not good for hair, it will make the hair tangle and rough. It`s better to wash it with warm water, with hair shampoo and hair conditioner after swimming.

Our shipping fee is free.However, there are some areas that need to charge the remote fees 20$.

Sorry for that,we did not have the overnight service.The fastest delivery time is 2days.

The DHL and FedEx are weekend off.If the parcel has been arrived your city,you can go to the local sites to receive it.

PayPal account is not necessary.You can choose the “Pay with Credit Card”.

We accept the payment methods as Paypal and Credit Card. It is not necessary to have a PayPal account to order, you can pay with Credit/Debit Card directly. If you have any payment problems, please contact with us.

The purchasing process on our website is: Add to Cart > Checkout > Confirm > Payment. When you are in the process of Checkout or Confirm, you can apply the coupon code.